Team members vs. collaborators

Workback has two ways for people to work with you, and they are not the same thing.

Team members

Team members join your whole Workback workspace. They share the same Team Library and are billed as seats on the workspace owner's account. You add and manage them in Settings > Team.

Collaborators

Collaborators are added to a single project at a time, using the project's Members button. They can be inside or outside your workspace. A collaborator who has their own paid Workback account does not use a seat on your workspace.

Which should you use?

Add people as team members when they are part of your organization and should see the whole Team Library. Add people as collaborators when they only need a specific project. And for clients, partners, or brands who just need to view the schedule, a read-only share link is usually the best choice, unless they need edit access.